Frequently Asked Questions
We’ve answered some of the questions we’re most often asked about ordering, deliveries and our flowers. If you can’t find the answer you’re looking for, please call Patty’s Flower Shop on 062 52411 and we’ll be happy to help.
Do you offer same-day flower delivery?
Yes, same-day delivery is available subject to availability and our delivery schedule.For same-day deliveries to outlying areas, it is best to call the shop on 062 52411 and speak to us directly. We can let you know what delivery options are available that day.
What areas do you deliver to?
We deliver throughout Tipperary Town and to surrounding areas.
The delivery charge is based on the distance from our shop and will be calculated when you place your order online.
If you are unsure whether we can deliver to a particular area, please call us on 062 52411.
What days do you deliver?
We deliver Monday to Saturday.
We do not normally deliver on Sundays or Bank Holidays.
Delivery availability may change around occasions such as Christmas, Valentine’s Day and Mother’s Day, so please check the information on our website when ordering.
Can I request a specific delivery time?
Unfortunately, we cannot guarantee delivery at a specific time.
We can accommodate requests for AM or PM delivery where possible.
If you have a special requirement or need your flowers within a particular timeframe, it is always best to contact the shop on 062 52411 and we will do our best to accommodate you.
Can you deliver without contacting the recipient?
If requested, we can follow your instructions to leave the flowers in a specified safe location at the recipient’s property without contacting them.
Please note that once the flowers have been left in the location requested, we can no longer accept responsibility for them.
Having a contact number helps us to make sure your flowers can be delivered successfully and avoids unnecessary delays or missed deliveries.
What happens if nobody is home when you deliver?
If we are unable to complete the delivery, the flowers will be returned to the shop for collection.
This is why it is important to provide us with a contact phone number for someone at the delivery address when placing your order.
Will my bouquet look exactly like the photograph?
All of our bouquets are made by us especially for you, only when we receive your order.
Due to the nature of fresh flowers, and to ensure that you receive the freshest flowers available to us, the flowers delivered may vary slightly from the arrangement shown on our website.
Where substitutions are necessary, we will create your arrangement in keeping with the style, colour and overall feel of the bouquet you have chosen.
Can I request particular flowers or colours?
If you have a particular flower, colour or style in mind, please let us know when ordering.
Fresh flower availability changes throughout the year, so we cannot always guarantee a particular variety. If there is something that is especially important to you, we recommend contacting the shop before placing your order.
Can I add a personal message?
Yes. You can add a personal message to your order and we will include it with your flowers.
Please check names, spellings and your message carefully when placing your order.
Can I collect my flowers?
Yes. Flowers can be collected directly from Patty’s Flower Shop.
Please see our opening times when arranging your collection.
Can I change my order after placing it?
Yes, provided we have not already made your order.
If you need to make a change, please contact the shop as soon as possible on 062 52411.
Once your flowers have been made, it may not be possible to change your order.
What if there is a problem with my flowers?
We take great care when selecting and preparing our flowers and want you to be happy with your order.
Due to the perishable nature of fresh flowers, if there is an issue with your flowers, they must be returned to the shop within 24 hours.
Please contact us as soon as possible on 062 52411 if you have a problem with your order.
How can I make my flowers last longer?
Keep your flowers somewhere cool and away from direct sunlight, radiators and other sources of heat.
Make sure they always have plenty of fresh, clean water and follow the care instructions supplied with your flowers.
Do you make funeral and sympathy flowers?
Yes. We create funeral and sympathy flowers with great care.
If you would like something specific or would like help choosing an appropriate tribute, please contact the shop and we can discuss the options with you.
Do you provide wedding flowers?
Yes. We provide flowers for weddings and would be delighted to discuss your ideas with you.
As wedding flowers are tailored to each couple, please contact the shop to discuss your date, requirements and ideas.
I’m not sure what flowers to order. Can you help?
Absolutely.
If you’re unsure what to choose, give us a call on 062 52411. Tell us a little about the occasion, who the flowers are for and your budget, and we’ll be happy to help you choose.
Still have a question?
If you haven’t found the answer you’re looking for, please get in touch.
Call Patty’s Flower Shop on 062 52411 and we’ll be happy to help.